Generator Services in Syracuse & Watertown, NY
Generator Services by Trusted Technicians
At DM Shaver Inc, we are experts in residential, commercial, and industrial generator systems. Our technicians are factory trained for both electrical and engine systems. Specializing in generator sales and service, we have taken pride in providing the highest quality service to all our customers across Syracuse, Watertown, NY, and surrounding areas since 2002.
Generator Sales & Installation
Whether you’re looking for a small generator for just the essentials or one large enough to run your entire home or business, we have the knowledge and expertise to power you through the next outage. Place your trust in DM Shaver to customize a standby generator system to meet your specific needs and budget.
Contact us today for more information and a free estimate!
Generator Repair & Maintenance
DM Shaver Inc. provides the highest quality service to ensure your generator performs flawlessly during a power outage. To ensure reliability, generator systems require regular service. If your generator hasn’t been serviced in more than a year or has recently run for an extended outage, contact us for a system check-up.
Preventative Maintenance (PM) Service
Standby generators should be serviced at least once annually. During a PM visit, we will perform a Level 2 (full) service, which includes spark plug replacement (air cooled only) and an oil and filter change.
- Air Cooled Generator Service starting at: $230.00*
- Liquid Cooled Generator Service (up to 60kW) starting at: $365.00*
*Price includes labor, routine maintenance parts, and travel within our service area. Taxes not included.
To offer our customers the best possible rate, PM visits will not be scheduled ahead of time, and in turn, will be performed when we have a technician in your area. All work performed is outside at the generator, so we do not require access to your home/business. If you require a scheduled visit, service will be billed as a non-emergency service call.
Preventative Maintenance Agreements (PMA)
Preventative maintenance service agreements give us the opportunity to visit your generator twice per year to ensure your generator is ready for the next power outage. During the first visit, we will perform a Level 2 (full) service, which includes an oil and filter change, and replacement of the spark plugs. Approximately six months later, we will return to perform a Level 1 (inspection) service.
- Air Cooled Generator PMA starting at: $310.00*
- Liquid Cooled Generator PMA (up to 60kW) starting at: $415.00*
*Price includes labor, routine maintenance parts, and travel within our service area. Taxes not included.
All residential service agreement customers will receive 10% off all parts, labor and travel directly related to the generator or transfer switch, during the agreement the PMA.
Generator Sales & Installation
Whether you’re looking for a small generator for just the essentials or one large enough to run your entire home or business, we have the knowledge and expertise to power you through the next outage. Place your trust in DM Shaver to customize a standby generator system to meet your specific needs and budget.
Contact us today for more information and a free estimate!
Generator Repair & Maintenance
DM Shaver Inc. provides the highest quality service to ensure your generator performs flawlessly during a power outage. To ensure reliability, generator systems require regular service. If your generator hasn’t been serviced in more than a year or has recently run for an extended outage, contact us for a system check-up.
Preventative Maintenance (PM) Service
Standby generators should be serviced at least once annually. During a PM visit, we will perform a Level 2 (full) service, which includes spark plug replacement (air cooled only) and an oil and filter change.
- Air Cooled Generator Service starting at: $230.00*
- Liquid Cooled Generator Service (up to 60kW) starting at: $365.00*
*Price includes labor, routine maintenance parts, and travel within our service area. Taxes not included.
To offer our customers the best possible rate, PM visits will not be scheduled ahead of time, and in turn, will be performed when we have a technician in your area. All work performed is outside at the generator, so we do not require access to your home/business. If you require a scheduled visit, service will be billed as a non-emergency service call.
Preventative Maintenance Agreements (PMA)
Preventative maintenance service agreements give us the opportunity to visit your generator twice per year to ensure your generator is ready for the next power outage. During the first visit, we will perform a Level 2 (full) service, which includes an oil and filter change, and replacement of the spark plugs. Approximately six months later, we will return to perform a Level 1 (inspection) service.
- Air Cooled Generator PMA starting at: $310.00*
- Liquid Cooled Generator PMA (up to 60kW) starting at: $415.00*
*Price includes labor, routine maintenance parts, and travel within our service area. Taxes not included.
All residential service agreement customers will receive 10% off all parts, labor and travel directly related to the generator or transfer switch, during the agreement the PMA.
Service Calls
Non-Emergency Service Calls
Non-emergency service calls will be scheduled during regular business hours. Billing starts from the time the technician leaves the shop and ends when they return to the shop – minimum one (1) hour.
Emergency Home Generator Service Calls
Service calls requiring immediate attention are deemed “emergency,” regardless of time of day or day of the week. Any customer requesting immediate service will be made aware that the service call will be billed at an emergency rate.
*Please note – inquiries made during a widespread outage will be placed on a priority list, as resources may be limited.
During Regular Business Hours
Emergency service requested for residential or commercial generator systems during regular business hours will be billed at 1.5x the posted labor rate from the time the technician leaves the shop until the time they return to the shop – minimum one (1) hour.
After Hours and Weekends
Emergency service requested outside of regular business hours and on weekends, will be billed at 2x the posted labor rate from the time the technician leaves the shop until the time they return to the shop – minimum two (2) hours.
Holidays
Emergency service requested on federal holidays will be billed at 2.5x the posted labor rate from the time the technician leaves the shop until the time they return to the shop – minimum two (2) hours.
We look forward to working with you! Contact DM Shaver Inc. in Syracuse & Watertown NY today.
